Frequently asked questions

Find answers to the most common questions below.

Can’t find the answer you’re looking for? Contact us and we’ll be happy to help.

To reserve a vehicle with DDV Automotive Group, simply follow these steps:

1. Visit our website and go to the vehicle rental section, where you’ll find an overview of the available vehicles.

2. Select the vehicle you want and click 'Book now'.

3. Fill in the online form with your personal details and preferences, such as the rental period and any additional options. Once submitted, you’ll receive a confirmation email with all the details of your reservation.

Need help? You can always contact us by phone or email.

We’re open every working day from 8:30 to 12:00 and from 13:30 to 18:00. Each rental day is charged as a full day within these opening hours. We don’t offer half-day rentals. Returning a vehicle outside opening hours incurs an additional charge.

We recommend booking as early as possible to make sure you get the vehicle you want. That said, same-day reservations are possible, subject to availability.

You can pay the rental fee and deposit in two ways: at one of our branches or by bank transfer. We accept cash, Bancontact, Visa, Mastercard and Bancontact Pay. The vehicle will only be released once the full amount has been paid.